Takeo Spikes Official Website

 

Your privacy on the Internet is of the utmost importance to us. Because we gather certain types of information about the users of Takeospikes51.com, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement (this “Statement”) discloses the privacy practices for Takeospikes51.com (the “Website”) - what information we gather, how we use it and how to correct or change it. This Statement only addresses our activities from our servers. Other sites (including those to which the Website links and third party sites or services with which Takeospikes51.com) may have their own privacy policies and practices, which we do not control.

 

1. General Privacy Information

 
Takeospikes51.com contains links to partners, advertisers and third party Internet sites and services that may collect data in connection with sweepstakes, promotions, e-commerce, etc. They each have separate privacy and data collection practices, independent of Takeospikes51.com and Takeospikes51.com has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such Web sites. Please keep in mind that whenever you voluntarily and publicly disclose personal information on any online service or Web site - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Further, while we strive to protect your personal information, Takeospikes51.com cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.

 

2. Use of Information

 
All of the information Takeospikes51.com collects, both what you tell us and what we collect through the use of cookies, is “aggregated” -- meaning that the information from many users is grouped together in a way that does not disclose the personal information of any particular user. We may use this aggregated information to evaluate which products and services are successful and which ones are not, and in order to evaluate which new services we should make available on Takeospikes51.com. We may use only the anonymous click stream data to help our advertisers deliver better-targeted advertisements. Takeospikes51.com will not disclose any information about any individual without the individual’s consent, except to comply with applicable law or valid legal process. There may be cases in which some of your personal information may be used by Takeospikes51.com to target e-commerce promotions and telemarketing activities. In addition, it may be shared with Third parties who assist Takeospikes51.com in producing its Web sites or provide a service to Takeospikes51.com’s users.

 

3. Contacting the Web Site

 
If you have any questions about this Statement, the practices of Takeospikes51.com with respect to personal information or your dealings with this Web site, you can contact us at webmaster@Takeospikes51.com.

 

4. Registration

 
Anyone who participates in interactive activities (chat, message boards, contests, store and fantasy product purchase, membership program) on Takeospikes51.com may be asked to register for a free guest ID and password or to complete subscription registration for a member ID and password. We use customer contact information from this registration form to send the user information about our company and promotional material from some of our partners. Financial information that is collected is used to bill the user for products and services. The customer’s contact information is also used to contact the visitor when necessary for customer service reasons. Unique identifiers, such as IDs and passwords, are collected to verify the user’s identity and for use as account numbers in our record system.

 

5. Children Under the Age of 13

 
We do not currently collect any personally identifiable information from children under the age of thirteen. Under certain circumstances, visitors may be asked to submit a screen name as a means of identifying communications to Takeospikes51.com. Children of any age should always ask a parent for permission before sending personal information to anyone online. If in the future, Takeospikes51.com collects personally identifiable information from children, it will do so in compliance with the Children’s Online Privacy Protection Act of 1998 (U.S.C. 6501 et seq.)

 

6. Cookies

 
A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited. But the only personal information a cookie can contain is information you supply yourself. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. A cookie can’t read data off your hard disk or read cookie files created by other sites. This random number lets us keep track of “how many” times customers are doing specific things - like visiting our site each month - without really knowing who those customers are. We also use cookies to keep track of your shopping cart and to make sure you don’t see the same ad repeatedly. We use cookies to deliver content specific to your interests and to save your member ID. Additionally, after you’ve entered your member ID and password during a session on our service, we save that information so you don’t have to reenter it repeatedly during that session. Users should be aware that Takeospikes51.com cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for Takeospikes51.com. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on Takeospikes51.com.

 

7. Surveys

 
Our online surveys ask visitors for their email address and demographic information. Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content and promotional offers that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers only on an aggregate basis. We may use contact data from our surveys to send the user information about our company and promotional material from Takeospikes51.com or some of our partners. Users may opt out of receiving future mailings.

 

8. Contests

We run contests on our site in which we ask visitors for their Takeospikes51.com ID and password. We use contact data from our contests to send users information about upcoming contests and promotional offers. On occasion we will email customers promotional material from some of our partners. The customer’s contact information is also used to contact the visitor when necessary for winner notification and prize delivery confirmation. The majority of the contests that we offer are hosted on Takeospikes51.com; however, there may be cases in which a third party sponsor will host the contest and collect user information. In those cases, we urge users to review the privacy statement of the third party site. Users may opt out of receiving future mailings.

9. Security

 
Takeospikes51.com utilizes a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind a “firewall” and only accessible by a limited number of employees who have special access rights to production systems. Passwords and credit card numbers are encrypted in Takeospikes51.com’s secure database, which is also located behind a firewall. All sensitive/credit information supplied by users is transmitted via Secure Socket Layer (SSL) technology and then encrypted in Takeospikes51.com’s databases as stated above. If you choose to modify your personal information or you have forgotten your password, you may do so by submitting a valid user ID and password for authentication. Because password and credit card information has been encrypted, it is completely invisible to any employee who accesses it, including our customer service team. If you desire to change your password, the customer service representative will reset a new one after you have properly identified yourself.

1. Please allow 2 to 6 weeks for delivery upon confirmation of purchase.

2. Shipping and Handling charges will apply. Shipping and handling to Canada, Mexico, and other International locals will be different than shipping and handling to US locals. All rates are subject to change. CHECK RATES BEFORE COMPLETING YOUR PURCHASE.

3. Damaged Goods

a. TKOLLC and its service providers are not responsible for damage to your order. If you receive a damaged order, TKOLLC will work with you to try and rectify the situation; provided you contact store@takeospikes51.com within 48 hours of receiving your defective or damaged order. Please note that TKOLLC AND ITS SERVICE PROVIDERS EXPRESSLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGE, LOSS OR INJURY ARISING OUT OF: THE ACTIVITIES OF ANY VENDOR OR SERVICE PROVIDER, THE MERCHANDISE OFFERED BY THE VENDORS OR SERVICE PROVIDERS, ANY LOSS OR INJURY RESULTING FROM YOUR ACCESS OR INABILITY TO ACCESS THE STORE OR THE SERVICES, OR ANY LOSS OR INJURY ARISING OUT OF YOUR PURCHASE OR USE OF THE SERVICES OR MERCHANDISE. ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY. TKOLLC reserves the right to modify the price of any Merchandise or Services. Neither TKOLLC nor its service providers are responsible for any error in copy or images relating to Merchandise, Services or tickets. Remember, if for some reason, you do not receive the product as stated, contact us immediately. Thank you again for shopping at takeospikes51.com.

c. When contacting us, please provide the following information:

1) Order number 2) Item ID and Description 3) Description of damage or defect (Was outside box damaged? How, where, and in what way was the product damaged? Please be as clear and specific as possible...)

d. Your request for the replacement of a product must be SUBMITTED WITHIN 48 HOURS OF DELIVERY.

e. We do not issue credits for unauthorized returns.


4. Refusals

We will not be liable if you order the wrong product. We provide product description and a photo (whenever possible) so that you can make an educated buying decision. If a delivery is refused due to customer error, the purchase price of the product will be refunded, minus a 15% restocking fee, but you will be charged for the freight costs and the small order fee, if applicable.

If the package arrives damaged, it is best to REFUSE it back to the carrier attempting delivery. If you accept a damaged package, please make sure it is noted on the carrier’s delivery record in order to file a damage claim in the event that the actual product is also damaged.

Save the merchandise AND the original box and packing it arrived in, notify us immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify us of damaged goods within the first 48 HOURS of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Send an e-mail message to store@takeospike51.com link to arrange for carrier inspection and a pick up of damaged merchandise.

5. Missing or Lost Items

We use the most reliable shipping methods available (USPS, FedEx and, in some cases, USP). Some packages may be delayed or lost for reasons out of our control. Please allow Five business days beyond the anticipated delivery date before reporting any lost or missing shipments to us.